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Marketplace

When Marketplace is enabled, a Marketplace tab will appear on your mod.io game profile. This will list all UGC that has been approved for sale.

As a studio you will have the ability to subscribe to all paid UGC automatically, or purchase it directly to support creators.

Virtual Currency Pack Listing Page

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Players are able to purchase virtual currency credits to exchange for UGC content.

Marketplace Tab

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Approved premium content is made available in the Marketplace.

Purchase Flow​

Creators are able to list content on the Marketplace for defined prices, once listed on the Marketplace, players are able to purchase said content using their credits. Note: Player credit balances are unique and specific to each game to meet compliance with external platforms.

UGC Purchase Flow

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Players can utilize their credit balance to exchange for premium UGC content.

Once purchased, the player is automatically subscribed to the premium UGC and that UGC is made available for them in-game.

Refunds​

Players will be able to self-service refund any transactions they have made through their Account on mod.io, with some restrictions detailed below.

  • Virtual Currency Packs - Players can request a refund for any unused virtual currency packs they have purchased via the mod.io website within 30 days of purchase. If they've used any part of the credits purchased, it won't be eligible for a refund. One virtual currency pack refund request is available automatically every year. If they've purchased virtual currency packs through other platforms (ex: Steam, Microsoft Store, PlayStation™Store), they’ll need to request a refund through the relevant platform, and follow their own refund policy.

  • Premium UGC - Players can refund a premium UGC purchase via the mod.io website within 7 days of purchase. Up to eight refunds of premium UGC purchases are available automatically every year.

The studio will also be able to refund transactions on behalf of the player if the transaction has been made within 30 days.

Refund Transaction Flow

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Self service refunds are available for all purchases within a set time frame.